Get Phone Number ID and Business Account ID
- Go to Meta Developer Site
- Click on My Apps in top right corner
- Select the app that you are planning to use or create a new one.
- Navigate to API Setup in the WhatsApp section
You can see your phone number ID and Business Account ID here:
!Important: Do not use Access token from a screenshot above, as your system user access token in LatePoint settings. That token expires every 24 hours, you have to create a System User and get a token instead, which will not expire. In the next section we explain how to create a system user and a token.
Get System User access token
To be able to view and send templates you need to have an access token. To generate a system user and get a token you need to:
- Navigate to Facebook Business Portal
- Select the app you are using for sending WhatsApp messages, or create a new one.
- Click on “Settings” cog icon
4. Open “System Users” and click on “+ Add“
5. Give this user a name and select Admin as a system user role
6. Once created – click on that user and then Generate Token
7. It will ask you to select your App and set expiration (you can set to “Never”). Then you will have to pick “whatsapp_business_messaging” and “whatsapp_business_management” as permissions to grant.
Send us the generated token and we can insert it into your WhatsApp settings in your Booking System.
